Hunnu Club members can redeem their accumulated miles for flights and for cabin upgrades to Business Class. Family members can redeem miles for each other or exchange miles for free. For Silver and Gold members, these members able redeem miles for 3, 5 other passengers othen than him/herself and family. In order to redeem miles please use our official website: www.hunnuair.com/en/hunnuclub/redemption We advise you to redeem as early as possible for successful redemption as there is a limited seat capacity. The latest request must at least 72 hours in advance for validation. Please be reminded that requests within 72 hours will not be processed.
1. Online redemption
During the online redemption and booking process Hunnu Club members are asked to provide their card number and PIN code (sends to member's email provided to Hunnu Club) then redemption type and date of activity is mandatory for mileage redemption as well as seats and meal preference specification is allowed. For an award ticket - E-ticket with redemption confirmation will be sent to the member's email address after Hunnu Club authorized staff successfully issues member's redemption request and airport, fuel surcharges payment. Then members can simply print off their E-ticket and show it at the check-in desk with a valid identification document specified during the booking process.
One of the following identity documents is valid for air carriage within Mongolia only:
• National identity card;
• Birth certificate (for persons aged under 16).
2. Redemption via Call Center or Emai:
Hunnu Club members can also request mileage redemption via email address firstname.lastname@example.org and, or contact directly via Call Center: (+976 7000 1111).
3. Award Availability
All online redemption requests must be submitted at least 72 hours before departure for validation. There are no blackout dates for Hunnu Club flight awards and award tickets will be available on all flights, however Hunnu Air reserves the right to limit availability of seats for flight or upgrade awards on all flights and in all classes of service. Seats may still be available for sale, but not available for Hunnu Club redemption. Members are advised to book well in advance for popular destinations and/or for peak season travel.
Hunnu Air may at any time modify the number of miles required to obtain a particular award, withdraw an award, or impose a period in which no awards will be available.
4. Children and Infants
Children from 2 to 11 years of age require 50% redemption miles for awards as adults and children 12 years and above of age require the same number of miles for awards as adults. Infants under two (2) years of age, not occupying a seat, travel free as long as they are accompanied by an adult award traveler. There is a limit of one infant per adult award traveler.
5. Family redemption
Individual members can be related and registered as family in the Hunnu Club.
Family members can transfer miles to each other for free. Family award redemption requests are managed manually at Hunnu Club, therefore please contact Call Center мэдээлийг +976 7000 1111 and E-mail email@example.com to Hunnu Club for such requests.
6. International Redemption (tax exclusive)
|FROM||TO||ROUND TRIP ECONOMY||ONE WAY ECONOMY||ROUND TRIP BUSINESS||ONE WAY BUSINESS||UPGRADE ONE WAY||UPGRADE ROUND TRIP|
|ULN, Ulaanbaatar||NZH/ Manzhouli||20000||12000||40000||24000||12000||24000|
Business Redemption Fare: “R” Class
7. Upgrade Classes Conditions
• For all international routes W,B,K,L,S booking classes are eligible for upgrade without any fee)
• For HKG, PVG, BKK routes T,N,M booking classes will be charged with 200 dollars in case of cabin upgrade
• For NZH, HLD routes T,N,M classes will be charged 50 dollars in case of cabin upgrade)
• For CDG route - T,N,M classes will be charged 400 dollar in case of cabin upgrade)
7. Domestic redemption (tax exclusive)
|NO SEASON ONE WAY|
|ULN, Ulaanbaatar||DLZ, Dalanzadgad||12000||7200|
|ULN, Ulaanbaatar||MXV, Murun||12000||7200|
|ULN, Ulaanbaatar||COQ, Choibalsan||12000||7200|
|ULN, Ulaanbaatar||ULZ, Uliastai||12000||7200|
|ULN, Ulaanbaatar||HVD, Khovd||16800||10080|
|ULN, Ulaanbaatar||ULO, Ulaangom||16800||10080|
|ULN, Ulaanbaatar||ULG, Bayan-Ulgii||16800||10080|